Key points:
• Sapiens, Coles, and Credit Europe Bank NV successfully modernized their applications using Forrester’s Application Modernization Checklist, improving their technology, processes, and strategies.
• They adopted Microsoft’s cloud and edge technologies to enhance their operating model, improve efficiency, and reduce costs.
• All three organizations continue to modernize, leveraging new technologies and services to drive innovation and competitive advantage.
Real-world success with continuous modernization
In this article, I’ll explore the real-world experiences of Sapiens, Coles, and Credit Europe Bank NV as they modernize their applications. These companies are using Forrester’s Application Modernization Checklist to drive their modernization journeys, leveraging Microsoft’s cloud and edge technologies to achieve success.
Sapiens
Sapiens, an insurtech company, faced a challenge with their legacy apps limiting their scalability. To address this, they embarked on a holistic modernization project that tied together strategy, processes, and technology. They used the Forrester Application Modernization Checklist to guide their approach, focusing on Infrastructures as a Service (IaaS), microservices, and artificial intelligence (AI).
Forrester Checklist #1: Strategy
Sapiens defined a goal to be "up-to-date" with their technology stack, recognizing the need to infuse AI into their workflows. They used Azure Monitor Application Insights to better understand how their apps behaved and alerted them to any anomalies.
Forrester Checklist #2: Process
Sapiens established a Cloud Center of Excellence to guide their modernization journey and infused a transformative mindset throughout their daily operations. They also identified a designated team to help the entire organization adopt modernization.
Forrester Checklist #3: Technology
Sapiens started with traditional IaaS virtual machine consumption, then moved to Azure Kubernetes Service (AKS) with direct access to Microsoft’s product teams. They also adopted Azure Arc to bring together their patching, monitoring, and security management tools.
Results:
Sapiens achieved their initial goals, including reducing downtime and increasing agility. However, they continue to modernize, focusing on breaking down silos and providing self-service to users. With Azure Private Link, they can now connect cloud to cloud in a single click, reducing deployment efforts by 50%.
Coles
Coles, an Australian retailer, aimed to create a seamless shopping experience by modernizing their apps. They used the Forrester Application Modernization Checklist to guide their approach, focusing on strategy, processes, and technology.
Forrester Checklist #1: Strategy
Coles outlined a strategy to create a seamless development experience, enabling rapid app updates to keep pace with changing customer preferences. They regularly checked their progress against customer data insights to ensure their work was effective.
Forrester Checklist #2: Process
Coles streamlined their workflows using Azure DevOps, allowing for rapid change integration for new features. They now track their progress by measuring build time and other KPIs, with Anton Vishnyakov, Senior Engineer and Manager, noting a significant difference: "Instead of doing six-week releases, we now do weekly releases."
Forrester Checklist #3: Technology
Coles chose Microsoft as a strategic innovation partner, leveraging their collaborative engineering process and Azure services to update their stacks and limit technology sprawl. They use Azure App Service to test products before launch and Azure API Management to ensure security throughout the process.
Results:
Coles has become AI-ready, using analytics and AI to predict inventory distribution, optimize worker scheduling, and more. They’re now able to integrate new product updates quickly, with Patrik Mihailescu, Senior Engineering Manager, noting, "We’re going to be moving to daily deployments in the next six to nine months."
Credit Europe Bank NV
Credit Europe Bank NV faced a challenge with aging on-premises infrastructure, with IT teams often waiting for hardware deliveries and managing on-premises complexity. To address this, they used the Forrester Application Modernization Checklist to guide their approach.
Forrester Checklist #1: Strategy
Credit Europe Bank NV outlined a plan to reshape their infrastructure, starting with the cloud, to streamline tasks and enable scalability. They upskilled their IT teams on cloud concepts and provided a learning curve for modernization.
Forrester Checklist #2: Process
Credit Europe Bank NV revamped their processes, measuring success and tracking customer onboarding times, which they reduced from three days to nine minutes. "We now offer a modern, engaging digital banking platform," says Ulaş Ergin, IT, Digital Banking, and Software Architecture Department Manager.
Forrester Checklist #3: Technology
Credit Europe Bank NV chose Microsoft Azure as their cloud provider, leveraging their security and compliance tools for financial services. They use Azure Kubernetes Service, a managed container orchestration platform, to simplify operations and speed up development.
Results:
Credit Europe Bank NV’s security is stronger than ever, with their cloud migration enabling digital and mobile-based soft tokens and biometric authentication. They’ve improved their customer experience, introduced real-time forex trading, and accelerated their development cycle by easing system setup and management. "Customer feedback has been overwhelmingly positive," notes Berkay Çavuşoğlu, Program Manager.
Read the rest: Source Link
You might also like: Why Choose Azure Managed Applications for Your Business & How to download Azure Data Studio.
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