Key Points:
• Observe introduces Frontend Observability, a platform that enables developers and IT teams to monitor and diagnose application performance issues on end-user browsers and mobile applications.
• The platform uses open-source agents and OpenTelemetry-based software development kits (SDK) to collect data, enabling IT teams to correlate frontend performance problems with backend services.
• Browser Real User Monitoring (RUM) is a key feature that identifies anomalies in page load times, core web vitals, and JavaScript or HTTP errors.
Observe, a SaaS platform, has recently announced the roll-out of its new Frontend Observability solution, designed to provide IT teams with visibility into application performance issues on end-user browsers and mobile applications. This innovative platform uses open-source agents and OpenTelemetry-based software development kits (SDK) to collect data from browsers and mobile applications, enabling IT teams to identify and diagnose performance issues and correlate them with backend services.
According to Observe’s CEO, Jeremy Burton, "To deliver great user experiences, DevOps teams need to see the big picture of how people interact with their applications, and how this relates to backend systems." The Frontend Observability platform is built on open-source technology, ensuring no vendor lock-in and allowing developers to "pull a thread through the entire stack" to determine the impact and root cause of any issues.
The platform’s Browser Real User Monitoring (RUM) feature enables IT and developer teams to quickly identify and diagnose performance issues across browsers, devices, and locations. This includes identifying anomalies in page load times, core web vitals, and JavaScript or HTTP errors. Additionally, RUM provides visibility into mobile app performance and mobile user experiences.
Industry analyst Kate Holterhoff from RedMonk emphasized the importance of end-user experience, stating, "Developers increasingly view end-user experience as essential to an application’s success. With the shift toward client-side interactivity, they now demand broader insights into user interactions in order to optimize performance."
Observe’s Frontend Observability is available today, with Browser RUM available immediately, and Mobile RUM in private preview. Customers can begin using the platform at no additional licensing cost. According to Observe, the platform is designed to help developers and IT teams bridge the gap between what happens in users’ browsers and mobile apps and what’s happening on their backend services and infrastructure.
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